Hellxcity Retro Men's Drawstring Sweatpants
Product Description
SPU: XH-305324-XTY
Fabric: Polyester
Fabric Weight: 300g
Pattern: Solid Color
Process: Paneled
Gender: Men
Season: Summer
Size Range: S-2XL
Color: Black,Grey
Shipping & Returns
Thank you very much for choosing to shop at HELLXCITY.
If you have any questions about our products or are not satisfied with your purchase, please contact us at Email: service@hellxcity.com
Delivery Process:
As soon as your order has been shipped, we will send you a notification email with the tracking details. You can use this information to track your order's progress and know when to expect it.
Upon receipt of your order, we will process and arrange for shipment as soon as possible. Order processing time is approximately: 1 - 3 business days, depending on the number of items in stock and the time frame for restocking.
Orders over $90 ship for free shipping. Orders under $90 ship for standard shipping with flat rate charge of $6.99.
|
Country |
Standard Shipping Cost |
Order Total Of $90 Or More (After Discount) |
Standard Shipping Time |
|
United States |
$6.99 |
FREE |
5 - 8 Business Days |
|
Canada |
$6.99 |
FREE |
5 - 8 Business Days |
|
Australia |
$6.99 |
FREE |
5 - 8 Business Days |
|
United Kingdom |
$6.99 |
FREE |
5 - 8 Business Days |
|
Rest Of Worrld |
$6.99 |
FREE |
5 - 8 Business Days |
Order Delivery Time=Order Processing Time+Shipping Time
For example, if you order a Hoodie, it will need 1 - 3 business days of processing time and 5-8 business days of shipping time. Therefore, you are expected to receive it in 6 - 11 business days.
Note: Delays in shipping may occur with some orders! Due to holidays or website promotions, there is a short-term surge in sales of certain items, resulting in shipping delays caused by insufficient stock quantities.(If you have any questions, please contact customer service to get the specific shipping time of your order!)
Return:
a. The following items cannot be returned or exchanged: undergarments, accessories, customized shirts/t-shirts, clearance items, non-returnable logos and free gifts.
b. Returned items must be in their unused condition within 30 days of delivered date with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
c. Any return request without customer service authorization will not be processed, for returns please contact our customer service for a return label.
d. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of products that is not bought from our store.
For more detailed return policy information, please visit: https://hellxcity.com/pages/return-policy
Payment Methods
How can I pay with PayPal?
You can connect your PayPal, credit card, debit card, or bank account to PayPal for purchasing products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1. Log into your PayPal account or use Credit Card Express;
2. Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;
3. Your payment will be processed immediately.
NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.
How can I pay for my order with credit\debit card?
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
Please note that sopula does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.
My payment was declined when using with credit\debit card, what should I do?
- Place your order again
If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.
- Make the relevant checks
To help ensure your order is not declined when placing a new order we suggest checking the following:
Check the card details on your to make sure the information is correct, e.g. the expiry date .
Make sure you enter the security code correctly - that's the three digit number on the back of your card.
Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.
If you've checked all of the above, try paying with another card or another payment method.
- Next steps
If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.
Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.
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